Strategy, design and engineering in one team

AI Strategy, Design and Engineering Services

From AI strategy to working product. One accountable team.

Point One Zero is an AI strategy, design and engineering firm in Princeton, New Jersey. We help enterprises, private equity firms and growing companies find where AI can grow revenue or cut cost, then build it and see it through to adoption.

Most AI programs pass from a strategy firm to an agency, an integrator and a change team, losing context at each handoff. Here, one team does all four. Our 21 services cover the path from the first question to a measured result.

What We Do

Start AI where growth is stuck.

Growth can stall at discovery, at checkout, in service or in the work behind it. We study the people and the numbers, build what matters and measure the result. We test our tools on our own business first, so some figures on these pages are ours.

Strategy and Experience

01

Strategic Execution

We run strategy as a loop, from market research and prioritization to roadmap, business case and refinement with live metrics.

02

Consumer Research

We combine interviews and surveys with synthetic personas, so you can test launches, prices and messages before customers see them.

03

Human Experience & Design Systems

We design how customers and employees experience your service on every channel, held together by one design system.

Growth and Commerce

04

Answer Engine Optimization

We test what ChatGPT, Perplexity, Gemini and Google AI Overviews say about your category and fix why they leave you out.

05

AI Digital Marketing

We cut campaign production from months to days and tie every channel to sales.

06

AI Social Media Agent

Our agent drafts timely, on-brand posts from live trends, and an editor approves each one.

07

AI Lead Management and CRM

We give every inquiry an owner, a next step and a deadline, and track it to revenue.

08

AI Sales Intelligence

We rank prospects by fit and buying signals and write messages about each buyer's own situation, so more of them convert.

09

Commerce Solutions and Integrations

We shorten the path from product idea to completed order and connect Shopify to CRM, ERP and POS.

10

AI Customer Service

We prevent avoidable contacts, answer routine requests on any channel and bring in a person when it matters.

11

Market Signal Sensing

We watch competitors, customers and categories and send verified briefs with a recommended next step.

Workforce and Operations

12

AI Employee Productivity

We remove repetitive knowledge work and measure the time returned.

13

Change Management & Adoption

We manage the change and teach each role through multimodal learning, so new AI tools become everyday habits.

14

AI Native Operating Model

We define who owns each outcome, what each AI agent may do and where a person approves.

15

Organization Second Brain

We connect the company's meetings, decisions and documents in a governed knowledge graph so every team reuses what it knows.

16

Enterprise Search Intelligence

Your teams ask questions across approved documents and data and see the source behind every answer.

AI Foundation and Engineering

17

AI Development Lifecycle

We embed engineers in your team and link requirements, AI-written code, tests and release evidence so you know what is truly done.

18

AI Foundation and Foundry

We build model access, connectors, security and testing once, so each new AI project starts further ahead.

19

Model Agnostic AI Architecture

We separate your workflows from any single model provider, so switching models is a setting, not a rebuild.

20

AI FinOps and Token Optimization

We trace AI cost to each task and cut it without losing quality. Our own system dropped from $17.60 to $4 to $5 a day.

21

Private AI Models and SLMs

We test small and open weight models on your work and run them inside your data boundary when they pass.

Case in Point

Client engagement, anonymized

Global apparel and footwear group

A global apparel group asked us about AI visibility, and the question quickly became four. The same team audited ten brands and found crawlers blocked at the CDN, profiled two backpack brands, planned a 90-day launch to replace an 18-month product calendar, and designed an 18-day content workflow. Each piece informed the others because nothing was handed off between firms.

Online shopping case study
How We Help You Move Forward

One team delivers the measured result.

Pick the service that fits your problem, or bring one you have not named yet. We will find where value is lost and scope a first step you can test.

FAQ

Answers to what Point One Zero does, how engagements start, and where we work.

Ask a question

We find where AI can grow revenue or cut cost, then design it, build it and support adoption. Our services cover AI strategy, private equity AI, answer engine optimization, marketing, sales intelligence, commerce, customer service, productivity and AI engineering.

We do not hand off. The people who recommend a project also design, build and support it. We also use our own tools on our own business first.

Private equity and portfolio companies, healthcare and pharmacy benefits, consumer and retail brands, education, insurance and financial services, and hospitality.

At 25 Palmer Square, Princeton, New Jersey. We serve clients across the United States and work with delivery teams in India.

With one business problem, such as unanswered leads, a slow deal review or a brand missing from AI answers. We run a short diagnostic and propose a first step you can test.
Get Started

Start with your biggest business challenge.

We'll help you understand its impact and identify a practical first step.

Start a conversation

Or email us at admin@pointonezero.com.