The Challenge

Experts lose hours to prep work.

Most AI rollouts count logins and prompts. The searching, reconciling, formatting and handoffs often stay the same.

01

Work spread across tools

People lose context moving between documents, messages and systems.

02

Experts doing prep work

Research, reconciliation and status reports crowd out decisions.

03

Specialist queues

Business users wait days for a query or a chart.

04

No measurement

Usage reports do not show gains in time or quality.

What You Get
Capabilities

We redesign whole tasks, not single steps.

We define what a finished result looks like, then decide what AI does, what a person checks and what stops.

OBSERVE

Baseline

Study where the task starts, what people search for and repeat, and which decisions need expertise.

Perfect for
  • Task studies
  • Time baseline
  • Rework
  • Exceptions
CONNECT

Knowledge in the task

Bring approved policies, past decisions and live data into the task, with sources and access rules.

Perfect for
  • Policies
  • Data
  • Prior work
  • Permissions
EXECUTE

Task agents

Use agents to query data, build charts, explain results, draft documents and update records within a set scope.

Perfect for
  • Query agents
  • Chart agents
  • Drafting
  • Records
REVIEW

Human control

Make each result easy to check, approve, correct or escalate, with evidence attached.

Perfect for
  • Approvals
  • Evidence
  • Corrections
  • Escalation
IMPROVE

Measurement

Compare finished work, rework, time and effort against the baseline.

Perfect for
  • Cycle time
  • Quality
  • Capacity
  • Cost

How It Works

01. Choose

We pick a frequent task with an owner, a baseline and clear exceptions.

02. Rebuild

We connect data, remove handoffs and add review where risk requires it.

03. Measure

We compare results before and after and fix the slow cases.

What you get!
Business Outcomes

Experts get time back for judgment.

→

Less prep work

Gathering material and first drafts take a fraction of the time.

→

No analyst queue

Users ask data questions in plain language and get charts.

→

Fewer tool switches

Knowledge and next steps sit inside the work.

→

Better handoffs

Sources and history travel with the task.

→

Visible quality

Errors are caught before a faster process multiplies them.

→

Expert time for experts

Specialists focus on exceptions and customers.

→

A defensible case

Time, quality and cost are measured against a baseline.

→

Reusable patterns

A proven workflow extends to similar tasks.

Case in Point

Pharmacy benefit manager, claims analytics

Client engagement, anonymized

A pharmacy benefit manager's business teams waited on a small group of specialists to answer questions about claims data. We designed three agents that turn a plain-language question into a checked query, a chart and a written explanation, with human review before any client use. Executives received the architecture and a 12-week plan to build it.

FAQ

Frequently Asked Questions

How do you measure AI productivity gains?

Measure finished work, not usage. Record time, rework, quality and effort on one task before the change, then compare after.

Which tasks should we automate first?

Frequent, repeatable tasks that use skilled time but not skilled judgment: research, reconciliation, first drafts, routine data questions and status reports.

Why haven't copilots improved our productivity?

They speed up one step while the searching, copying and handoffs around it stay the same. Gains come from redesigning the whole task.

Can business users analyze data without SQL?

Yes, for suitable questions. One agent writes and checks the query and another builds the chart. We test accuracy on known questions first.

Is our data safe in these workflows?

Workflows use approved sources and existing permissions, so people see only what they already could. Sensitive data can stay on privately hosted models.

Get Started

Start with your most repetitive task.

Show us one recurring task. We will map it and name the first workflow to redesign.

Review an employee workflow

Or email us at admin@pointonezero.com.