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Point One Zero unified a multi-location healthcare network's disconnected scheduling, billing, and communication tools into one patient engagement platform — giving front-desk and care staff a complete patient view, leadership live intake dashboards, and an AI assistant to handle routine scheduling questions automatically.
Disconnected tools left staff without a shared patient history, patients repeating themselves across calls and visits, and leadership with no live visibility into intake volume or care backlogs.
One platform connecting scheduling, billing, and communications — all patient records, conversations, and requests in one place, with an AI assistant handling routine questions around the clock.
Staff enter every patient interaction fully prepared. Requests are resolved faster. Leadership acts on live data, and patients at risk of lapsing care are identified early enough to help.
Every patient's full history in one place, visible to all staff before every visit or call.
Answers common scheduling and billing questions instantly, without staff involvement.
Leadership tracks intake volume, clinic performance, and patient satisfaction in real time.
Every touchpoint from first inquiry to ongoing care tracked in one place.