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Perspectives, practical advice and fresh thinking on technology, design and business transformation.

15 Sep, 2026 · 3 min read

Your AI search problem may be sitting in the security team

When we audited ten well-known consumer brands, none scored above 39 out of 70 for AI readability. The largest single cause was a firewall rule.

11 Aug, 2026 · 3 min read

Before your next AI agent, build an ontology

Agents are only as good as their understanding of your business. An ontology and a knowledge graph give them one, and give your people one too.

14 Jul, 2026 · 3 min read

Seven steps to keep AI vendors from owning your roadmap

Lock-in rarely comes from one bad contract. It builds up in prompts, data formats, tools and habits until switching is no longer realistic.

9 Jun, 2026 · 3 min read

Strategy that cannot see its own results is guesswork

Strategy-led execution sets the direction. Execution-led strategy corrects it. Telemetry is what connects the two.

5 May, 2026 · 3 min read

The AI value gap is an adoption gap

Companies count pilots, licenses and launches. Value appears only when people change how they work, and few organizations measure that.

7 Apr, 2026 · 3 min read

Model routing is the new procurement

Enterprises negotiate model contracts once a year. The real buying decision happens millions of times a day, one request at a time.

10 Mar, 2026 · 3 min read

Small models are the missing middle of enterprise AI

Most enterprise AI work is extraction, classification and routing. Sending all of it to the largest model wastes money and moves sensitive data further than it needs to go.

11 Feb, 2026 · 3 min read

Price the answer, not the token

AI budgets are managed by the invoice. The economics that matter are measured per useful result, and most organizations cannot see them.

14 Jan, 2026 · 3 min read

Your AI model is a tenant, not a foundation

Most enterprises wire one model into every layer of their AI systems. The next price cut or capability jump will make that choice expensive.

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All Articles

Your AI search problem may be sitting in the security team

Before your next AI agent, build an ontology

Seven steps to keep AI vendors from owning your roadmap